Work experiences, job involvement, and quality of work life among information systems personnel

MIS Quarterly: Management Information Systems

Volumn 18, Issue 2, 1994, Pages 175-199

  Igbaria, Magid ^a   Parasuraman, Saroj ^a   Badawy, Michael K ^b  

^a DREXEL UNIVERSITY   (United States)

^b PAMPLIN COLLEGE OF BUSINESS   (United States)

Author keywords

Career management; IS personnel; Job involvement

Indexed keywords

EID: 0005239635     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/249764     Document Type: Article

References (105)

1. Ahituv, N. and Neumann, S. Principles of Information Systems for Management (3rd edition), Wm. C. Brown Publishers, Dubuque, IA, 1990.
2. Allen, T.J. and Katz, R. "The Dual Ladder: Motivational Solution or Managerial Delusion?" R & D Management (16:2), April 1986, pp. 185-197.
3. Amoroso, D., Thompson, R., and Cheney, P. "Examining the Duality Role of IS Executives: A Study of IS Issues," Information & Management (17:1), August 1989, pp. 1-12.
4. Anderson, J.C., Milkovich, G.T., and Tsui, A. "A Model of Intraorganizational Mobility," Academy of Management Review (6:4), October 1981, pp. 529-538.
5. Baroudi, J.J. "The Impact of Role Variables on IS Personnel Work Attitudes and Intentions," MIS Quarterly (9:4), December 1985, pp. 341-356.
6. Batlis, N. "Job Involvement as a Moderator of Work Environment - Job Satisfaction Relationships," Psychological Reports (42:1), February 1978, pp. 275-281.
7. Batlis, N. "Job Involvement and Locus of Control as Moderators of Role Perception/Individual Outcome Relationships," Psychological Reports (46:1), February 1980, pp. 111-119.
8. Ben-Porat, A. "Job Involvement, Central Life Interest and Job Satisfaction," Psychological Reports (46:2), April 1980, pp. 507-512.
9. Blau, G.J. "The Measurement and Prediction of Career Commitment," Journal of Occupational Psychology (58:4), December 1985a, pp. 277-288.
10. Blau, G.J. "A Multiple Study Investigation of the Dimensionality of Job Involvement," Journal of Vocational Behavior (27:1), August 1985b, pp. 19-36.
11. Blau, G.J. "Using a Person Environment Fit Model to Predict Job Involvement and Organizational Commitment," Journal of Vocational Behavior (30:3), June 1987, pp. 240-257.
12. Blau, G.J. and Boal, K.B. "Conceptualizing How Job Involvement and Organizational Commitment Affect Turnover and Absenteeism," Academy of Management Review (12:2), April 1987, pp. 288-300.
13. Brooks, P.P., Russell, D.W., and Price, J.L. "Discriminant Validation of Measures of Job Satisfaction, Job Involvement, and Organizational Commitment," Journal of Applied Psychology (73:2), May 1988, pp. 139-145.
14. Campbell, A., Converse, P. E., and Rogers, W. L. The Quality of American Life, Russel Sage Foundation, New York, NY, 1976.
15. Champy, J.A. "Mission: Critical," CIO (6:5), January 1992, p. 18.
16. Chatman, J.A. "Improving Interactional Organizational Research: A Model of PersonOrganization Fit," Academy of Management Review (14:2), April 1989, pp. 333-349.
17. Cohen, A. "Antecedents of Organizational Commitment Across Occupational Groups: A Meta Analysis," Journal of Organizational Behavior (13:6), November 1992, pp. 539-558.
18. Cohen, J. and Cohen, P. Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences (2nd edition), Lawrence Erlbaum Associates, Hillsdale, NJ, 1983.
19. Couger, D.J. "Motivators vs. Demotivators in the IS Environment," Journal of Systems Management (39:6), June 1988, pp. 36-41.
20. Couger, D.J. "Motivating Analysts and Programmers," Computerworld (24:3), January 15, 1990, pp. 73, 76.
21. Couger, D.J. and Zawacki, R.A. Motivating and Managing Computer Personnel, Wiley, New York, NY, 1980.
22. Dailey, R.C. and Morgan, C.P. "Personal Characteristics and Job Involvement as Antecedents of Boundary Spanning Behavior: A Path Analysis," Journal of Management Studies (15:3), October 1978, pp. 330-339.
23. Davis, G.B. and Olson, M.H. Management Information Systems: Conceptual Foundations, Structure, and Development (2nd edition), McGraw-Hill, New York, NY, 1985.
24. Davis, L.E. and Cherns, A.B. The Quality of Working Life, Free Press, New York, NY, 1975.
25. Dreher, G.F. "Individual Needs as Correlates of Satisfaction and Involvement with a Modified Scanlon Plan Company," Journal of Vocational Behavior (17:1), August 1980, pp. 80-94.
26. Finney, J., Mitchell, R., Cronkite, R., and Moos, R. "Methodological issues in Estimating Main and Interactive Effects: Examples from Coping/Social Support and Stress Field," Journal of Health and Social Behavior (25:1), March 1984, pp. 85-98.
27. Fletcher, J.D., Deringer, D., and Jacobstein, N. ACM Special Report. ACM Members Survey for Long Range Planning, Association for Computing Machinery, New York, NY, 1986.
28. Fornell, C.R. (ed.). A Second Generation of Multivariate Analysis, Vol. 1: Methods, Praeger Special Studies, New York, NY, 1982.
29. Fornell, C.R. "A Second Generation of Multivariate Analysis: Classification of Methods and Implications for Marketing Research," in Review of Marketing, M.J. Houston (ed.), American Marketing Association, Chicago, IL, 1987, pp. 407-451.
30. Fornell, C.R. and Bookstein, F.L. "A Comparative Analysis of Two Structural Equation Models: LISREL and PLS Applied to Market Data," Journal of Marketing Research (19:4), November 1982, pp. 440-452.
31. Fornell, C.R. and Larcker, D.F. "Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research (18:1), February 1981, pp. 39-50.
32. Fornell, C.R., Tellis, G.L., and Zinkham, G.M. "Validity Assessment: A Structural Equation Approach Using Partial Least Squares," in An Assessment of Marketing Thought and Prac-tice, B.J. Walker, et al. (eds.), American Marketing Association, Chicago, IL, 1982, pp. 405-409.
33. George, W. and Barksdale, H. "Marketing Activities in the Service Industries," Journal of Marketing (38:4), October 1974, pp. 65-70.
34. Ginzberg, M.J. and Baroudi, J.J. "MIS Careers - A Theoretical Perspective," Communications of the ACM (31:5), May 1988, pp. 586-594.
35. Goldstein, D.K. and Rockart, J.F. " Examination of Work-Related Correlates of Job Satisfaction in Programmer/Analysts," MIS Quarterly (6:2), June 1984, pp. 103-115.
36. Gomez-Mejia, L.R. "Effect of Occupation on Task Related, Contextual, and Job Involvement Orientation: A Cross-Cultural Perspective," Academy of Management Journal (27:4), December 1984, pp. 706-720.
37. Gorn, G.N. and Kanungo, R.N. "Job Involvement and Motivation: Are Intrinsically Motivated Managers More Job Involved?" Organizational Behavior and Human Performance (26:2), October 1980, pp. 265-277.
38. Gould, S. and Werbel, J.D. "Work Involvement: A Comparison of Dual Earner and Single Wage Earner Families," Journal of Applied Psychology (68:2), May 1983, pp. 313-319.
39. Grant, R.A. "Building and Testing a Causal Model of an Information Technology's Impact," Proceedings of the Tenth International Conference on Information Systems, December 4-6, 1989, Boston, MA, pp. 173-184.
40. Greenhaus, J.H. and Beutell, N.J. "Sources of Conflict Between Work and Family Roles," Academy of Management Review (10:1), March 1985, pp. 76-88.
41. Greenhaus, J.H., Parasuraman, S., and Wormley, W.M. "Race Effects on Organizational Experience, Job Performance Evaluations, and Career Outcomes," Academy of Management Journal, (33:1), March 1990, pp. 64-96.
42. Hackman, J.R. and Oldham, G.R. Work Redesign, Addison-Wesley, Reading, MA, 1980.
43. Hair, J.F., Anderson, R.E., Tatham, R.L., and Black, W.C. Multivariate Data Analysis (3rd edition), MacMillan Publishing Co., New York, NY, 1992.
44. Hodson, R. "Workers' Comparisons and Job Satisfaction," Social Science Quarterly (66:2), June 1985, pp. 266-280.
45. Igbaria, M. and Greenhaus, J. "Determinants of MIS Employees' Turnover Intentions: A Structural Equation Model," Communications of the ACM (35:2), February 1992, pp. 34-49.
46. Igbaria, M., Greenhaus, J.H., and Parasuraman, S. "Career Orientations of MIS Employees: An Empirical Analysis," MIS Quarterly (15:2), June 1991, pp. 151-169.
47. Innes, J.M. and Clark, A. "Job Involvement as a Moderator Variable in the Life Events Stress-Illness Relationship," Journal of Occupational Behavior (6:4), October 1965, pp. 299-303.
48. Jackson, S.E. and Schuler, R.S. "A Meta-Analysis and Conceptual Critique of Research on Role Ambiguity and Role Conflict in Work Settings," Organizational Behavior and Human Decision Processes (36:1), August 1985, pp. 16-78.
49. James, L.R. and Brett, J.M. "Mediators, Moderators, and Tests for Mediation," Journal of Applied Psychology (69:2), May 1984, pp. 307-321.
50. Kalleberg, A.L. "Work Values and Job Rewards: A Theory of Job Satisfaction," American Sociological Review (42:1), February 1977, pp. 124-143.
51. Kanter, R. M. Men and Women of the Corporation, Basic Books, New York, NY, 1977.
52. Kanungo, R. "The Concept of Alienation and Involvement Revisited," Psychological Bulletin (86:1), January 1979, pp. 119-138.
53. Kanungo, R. "Measurement of Job and Work Involvement," Journal of Applied Psychology (67:3), June 1982, pp. 341-349.
54. Keen, P.G.W. Shaping the Future, Harvard Business School Press, Boston, MA, 1991.
55. Keller, R.R. and Holland, W.E. "Boundary Spanning Roles in a Research and Development Organization: An Empirical Investigation," Academy of Management Journal (18:2), June 1975, pp. 388-393.
56. Keller, R.R., Szilagyi, A.D., and Holland, W.E. "Boundary Spanning Activity and Employee Reactions: An Empirical Study," Human Relations (29:7), July 1976, pp. 699-710.
57. Kerlinger, F. and Pedhazur, E. Multiple Regression in Behavioral Research, Holt, Rinehart and Winston, New York, NY, 1973.
58. King, J. "There's a Fine Line Between Enough Variety and too Much," Computerworld (25:49), December 9, 1991, p. 77.
59. Lawler, E.E. and Hall, D.T. "Relationship of Job Characteristics to Job Involvement, Satisfaction and Intrinsic Motivation," Journal of Applied Psychology (54:4), August 1970, pp. 305-312.
60. Liou, T.K., Sylvia, R.D., and Brunk, G. "Non-Work Factors and Job Satisfaction Revisited," Human Relations (43:1), January 1990, pp. 77-86.
61. Lodahl, T. and Kejner, M. "The Definition and Measurement of Job Involvement," Journal of Applied Psychology (49:1), February 1965, pp. 24-33.
62. Lohmoller, J.B. Latent Variable Path Modeling with Partial Least Squares, Physica-Verlag, Heidelberg, Germany, 1989.
63. Lorence, J. "Age Differences in Work Involvement: Analysis of Three Explanations," Work and Occupations (14:4), December 1987, pp. 533-557.
64. Loscocco, K.A. "The Interplay of Personal and Job Characteristics in Determining Work Commitment," Social Science Research (18), 1989, pp. 370-394.
65. Loscocco, K.A. and Roschelle, A.R. "Influences on the Quality of Work and Nonwork Life: Two Decades in Review," Journal of Vocational Behavior (39:2), October 1991, pp. 182-225.
66. Lucas, H.C., Jr. Managing Information Services, MacMillan Publishing Company, New York, NY, 1989.
67. Lysonski, S. and Woodside, A.G. "Boundary Role Spanning Behavior, Conflicts and Performance of Industrial Product Managers," Journal of Product Innovation Management (6:3), September 1989, pp. 169-184.
68. McNamara, C. "The Present Status of the Marketing Concept," Journal of Marketing (36:1), January 1972, pp. 50-57.
69. Miles, R.H. and Perreault, W.D. "Organizational Role Conflict, Its Antecedents and Consequences," Organizational Behavior and Human Performance (17:1), February 1976, pp. 19-44.
70. Morris, J.H. and Koch, J.L. "Impacts of Role Perceptions on Organizational Commitment, Job Involvement and Psychosomatic Illness Among Three Vocational Groupings," Journal of Vocational Behavior (14:1), February 1979, pp. 88-101.
71. Morrow, P.C. "Concept Redundancy in Organizational Research: The Case of Work Commitment," Academy of Management Review (8:3), July 1983, pp. 486-500.
72. Morrow, P.C. and McElroy, J.C. "Work Commitment and Job Satisfaction Over Three Career Stages," Journal of Vocational Behavior (30:3), June 1987, pp. 330-346.
73. Mottaz, C.J. "Determinants of Organizational Commitment," Human Relations (41:6), June 1988, pp. 467-482.
74. Mowday, R.T., Porter, L.W., and Steers, R.M. The Employee-Organization Linkages: The Psychology of Commitment, Absenteeism and Turnover, Academic Press, New York, NY, 1982.
75. Niederman, F., Brancheau, J.C., and Wetherbe, J.C. "Information Systems Management Issues for the 1990s," MIS Quarterly (15:4), December 1991, pp. 475-495.
76. Nunnally, J.C. Psychometric Theory (2nd edition), McGraw-Hill, New York, NY, 1978.
77. Orlikowski, W.J. and Baroudi, J.J. "The Information Systems Profession: Myth or Reality?" Office, Technology & People (4:1), January 1989, pp. 13-30.
78. Orpen, C. "Effect of Job Enrichment on Employee Satisfaction, Motivation, Involvement and Performance: A Field Experiment," Human Relations (32:3), March 1979, pp. 189-217.
79. Parasuraman, S. and Alutto, J.A. "Sources and Outcomes of Stress in Organizational Settings: Toward the Development of a Structural Model," Academy of Management Journal (27:2), June 1984, pp. 330-350.
80. Parasuraman, S. and Nachman, S.A. "Correlates of Organizational and Professional Commitment: The Case of Musicians in Symphony Orchestras," Group and Organizational Studies (12:3), September 1987, pp. 287-303.
81. Porter, L.W., Crampon, W.J., and Smith, E.J. "Organizational Commitment and Managerial Turnover: A Longitudinal Study," Organizational Behavior and Human Performance, (15:1), February 1976, pp. 87-98.
82. Rabinowitz, S. "Academic Job Involvement and Performance: Another Look," Psychological Reports (57:3, Part 1), December 1985, pp. 1007-1012.
83. Rabinowitz, S. and Hall, D.T. "Organizational Research on Job Involvement," Psychological Bulletin (84:2), March 1977, pp. 265-288.
84. Rabinowitz, S. and Hall, D.T. "Changing Correlates of Job Involvement in Three Career Stages," Journal of Vocational Behavior (18:2), April 1981, pp. 138-144.
85. Rabinowitz, S., Hall, D.T., and Goodale, J.G. "Job Scope and Individual Differences as Predictors of Job Involvement: Independent or Interactive," Academy of Management Journal (20:2), June 1977, pp. 273-281.
86. Raelin, J.A. "Work Patterns in the Professional Life Cycle," Journal of Occupational Psychology (58:3), September 1985, pp. 177-187.
87. Rizzo, J., House, R.J., and Lirtzman, S.I. "Role Conflict and Ambiguity in Complex Organizations," Administrative Science Quarterly, (16:1), March 1970, pp. 150-163.
88. Saal, F.E. "Job Involvement: A Multivariate Approach," Journal of Applied Psychology (63:1), February 1978, pp. 53-61.
89. Saal, F.E. "Empirical and Theoretical Implications of a Purely Cognitive Definition of Job Involvement," International Review of Applied Psychology (30:1), January 1981, pp. 103-120.
90. Salancik, G.R. and Pfeffer, J. "A Social Information Processing Approach to Job Attitudes and Task Design," Administrative Science Quarterly (23:2), June 1978, pp. 224-253.
91. Saleh, S.D. "A Structural View of Job Involvement and Its Differentiation from Satisfaction and Motivation," International Review of Applied Psychology (30:1), January 1981, pp. 17-29.
92. Saleh, S.D. and Desai, K. "An Empirical Analysis of Job Stress and Job Satisfaction of Engineers," Journal of Engineering and Technology Management (7:1), July 1990, pp. 37-48.
93. Sekaran, U. and Mowday, R.T. "A Cross Cultural Analysis of the Influence of Individual and Job Characteristics on Job Involvement," International Review of Applied Psychology (30:1), January 1981, pp. 51-64.
94. Shamir, B. "Protestant Work Ethic, Work Involvement and the Psychological Impact of Unemployment," Journal of Occupational Behavior (7:1), January 1986, pp. 25-38.
95. Stafford, E.M., Jackson, P.R., and Banks, M.H. "Employment, Work Involvement and Mental Health in Less Qualified Young People," Journal of Occupational Psychology (53:4), December 1980, pp. 291-304.
96. Suttle, J.L. "Improving Life at Work - Problems & Prospects," in Improving Life at Work: Behavioral Science Approaches to Organizational Change, J.R. Hackman and J.L. Suttle (eds.), Goodyear, Santa Barbara, CA, 1977, pp. 1-29.
97. Tukey, J.W. "Bias and Confidence in Not-Quite Large Samples," Annals of Mathematical Statistics (29), June 1958, p. 614.
98. Van Sell, M., Brief, A.P., and Schuler, R.S. "Role Conflict and Role Ambiguity: Integration of the Literature and Directions for Future Research," Human Relations (34:1), January 1981, pp. 43-71.
99. Wagner, J.A. "The Organizational Tenure-Job Involvement Relationship: A Job-Career Experience Explanation," Journal of Occupational Behavior (8:1), January 1987, pp. 63-70.
100. Walton, R.E. "Improving the Quality of Work Life," Harvard Business Review (52:3), May-June 1974, pp. 12, 16, 155.
101. Watson, R.T. "Influences on the IS Manager's Perceptions of Key Issues: Information Scanning and the Relationship with the CEO," MIS Quarterly (14:2), June 1990, pp. 217-231.
102. Wiener, Y. and Gechman, A.S. "Commitment: A Behavioral Approach to Job Involvement," Journal of Vocational Behavior (10:1), February 1977, pp. 47-52.
103. Wildt, A.R., Lambert, Z.V., and Durand, R.M. "Applying the Jackknife Statistic in Testing and Interpreting Canonical Weights, Loadings, and Cross-Loading," Journal of Marketing Research (19:1), February 1982, pp. 99-107.
104. Wiley, D. "The Relationship Between Work/Non-work Role Conflict and Job-Related Outcomes: Some Unanticipated Findings," Journal of Management (13:3), Fall 1987, pp. 467-472.
105. Wold, H. "Son Modeling - The Basic Design and More Extensions," in Systems Under Indirect Observation - Part II, K.G. Joreskog and H. Wold (eds.), North-Holland, Amsterdam, 1982, pp. 1-54.