Maintenance has a role in quality

TQM Magazine

Volumn 11, Issue 1, 1999, Pages 17-21

  Ollila, Antero ^a   Malmipuro, Markku ^b  

^a ABB OY   (Finland)

^b Finnair Oyj   (Finland)

Author keywords

Cost of quality; Costs; Maintenance; Production costs

Indexed keywords

EID: 0003438357     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789910246589     Document Type: Article

References (14)

1. Ahlman, H. (1993), "The economic significance of maintenance in industrial enterprises", Experience, Challenges and Visions of Availability and Maintenance, Eureka Maine 7th Steering Group Meeting, Helsinki, Finland, 6-7 May.
2. Bergman, B. and Klefsjö, B. (1993), Quality for Customer Needs to Customer Satisfaction, Studentlitteratur, Lund, Sweden, p. 478.
3. Feigenbaum, A.V. (1991), Total Quality Control, 3rd edition, McGraw-Hill, NewYork, USA, p. 863.
4. Japan Institute of Plant Maintenance (1993), TPM, Winter, Information leaflet of JIPM, Tokyo, Japan, p. 4.
5. Kirstein, H. (1989), "Quality Improvement through Preventive Maintenance", ASQC Quality Congress Transactions, Toronto, Canada, pp. 408-15.
6. Lillrank, P.M. (1990), Laatumaa - Johdatus Japanin talouselämään laatujohtamisen näkökulmasta, Gummerus Kirjapaino Oy, Jyväskylä, Finland, p. 277.
7. Malmipuro, M. (1995), "Kunnossapidon vaikutus laatuun ja eri kunnossapitomenetelmien vaikutus kustannuksiin", Thesis of Licenciate of Technology, Helsinki University of Technology, Helsinki, Finland, p. 123.
8. Nakajima, S. (1984), "TPM = challenge to the improvement of productivity by small group activities", 7th EFNMS Congress, European Federation of National Maintenance Societies. Section 29, Venezia, Italy, 9-11 May, pp. 1-17.
9. Oakland, J.S. (1993), Total Quality Management, 2nd edition, Butterworth-Heinemann Ltd, Oxford, UK, p. 456.
10. Ollila, A. (1995), "Quality improvements through ISO 9000 standards", Thesis of Doctor of Technology, Helsinki University of Technology, ABB Service Oy, Helsinki, Finland, p. 145.
11. Siekkinen, V. (1994), "Kunnossapitostrategioiden uudelleenmuokkaus, kestävä kehitys antaa suuntaa kunnossapitostrategioille", Kunnossa-and Käynnissäpito '94, IIRFinland Oy, Helsinki, Finland, 17-18 May, p. 7.
12. Stephens, K.S. (1994), "ISO 9000 and total quality", Quality Management Journal, Fall, pp. 57-71.
13. Suomen Standardisoimisliitto SFS, SFS-EN ISO 9001 (1994), "Quality systems. Model for quality assurance in design, development, production, installation and servicing", Helsinki, Finland, p. 29.
14. Turbide, D.A. (1995), "Japan's new advantage: total productive maintenance", Quality Progress, March, pp. 121-3.