메뉴 건너뛰기




Volumn 5, Issue 1, 1996, Pages 37-65

Reconciling the IT/business relationship: A troubled marriage in need of guidance

Author keywords

Business value; Culture; IT organisation; Relationship management

Indexed keywords


EID: 0003164034     PISSN: 09638687     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0963-8687(96)80022-9     Document Type: Article
Times cited : (118)

References (95)
  • 4
    • 0000779067 scopus 로고
    • Sense-making of accounting data as a technique of organisational diagnosis
    • Boland, R.J. (1984) Sense-making of accounting data as a technique of organisational diagnosis, Management Science, 30, No. 7, 868-882.
    • (1984) Management Science , vol.30 , Issue.7 , pp. 868-882
    • Boland, R.J.1
  • 5
    • 0002701441 scopus 로고
    • Phenomenology: A preferred approach to research on information systems
    • Mumford, E., Hirschheim, R., Fitzgerald, G. and Wood-Harper, A.T. (eds.), North-Holland, New York
    • Boland, R.J. (1985) Phenomenology: a preferred approach to research on information systems, in Mumford, E., Hirschheim, R., Fitzgerald, G. and Wood-Harper, A.T. (eds.), Research Methods in Information Systems, North-Holland, New York, pp. 193-202.
    • (1985) Research Methods in Information Systems , pp. 193-202
    • Boland, R.J.1
  • 6
    • 0002144920 scopus 로고
    • Beyond the objectivist and subjectivist: Learning to read accounting as text
    • Boland, R.J. (1989) Beyond the objectivist and subjectivist: learning to read accounting as text, Accounting, Organisations and Society, 14, No. 5/6, 591-604.
    • (1989) Accounting, Organisations and Society , vol.14 , Issue.5-6 , pp. 591-604
    • Boland, R.J.1
  • 11
    • 0023366511 scopus 로고
    • The withering away of the IS organisation
    • Dearden, J. (1987) The withering away of the IS organisation, Sloan Management Review, pp. 87-91.
    • (1987) Sloan Management Review , pp. 87-91
    • Dearden, J.1
  • 13
    • 0000498345 scopus 로고
    • Experiences in strategic information systems planning
    • Earl, M.J. (1993) Experiences in strategic information systems planning, MIS Quarterly, 17, No. 1, 1-24.
    • (1993) MIS Quarterly , vol.17 , Issue.1 , pp. 1-24
    • Earl, M.J.1
  • 14
    • 0002400212 scopus 로고
    • Information systems strategy formulation
    • Boland, R.J. and Hirschheim, R.A. (eds.), John Wiley & Sons Ltd., Chichester
    • Earl, M.J. (1987) Information systems strategy formulation, in Boland, R.J. and Hirschheim, R.A. (eds.), Critical Issues in Information Systems Research, John Wiley & Sons Ltd., Chichester, pp. 157-178.
    • (1987) Critical Issues in Information Systems Research , pp. 157-178
    • Earl, M.J.1
  • 15
    • 70449737885 scopus 로고
    • Putting IT in its place: A polemic for the nineties
    • Earl, M.J. (1992) Putting IT in its place: a polemic for the nineties, Journal of Information Technology, 7, 100-108.
    • (1992) Journal of Information Technology , vol.7 , pp. 100-108
    • Earl, M.J.1
  • 17
    • 26544465733 scopus 로고
    • EDP Analyzer (1986), Organising for the 1990s, Vol. 24, No. 1.
    • (1986) Organising for the 1990s , vol.24 , Issue.1
  • 18
    • 0012248097 scopus 로고
    • Complex organisations and the information systems function: A research study
    • Oxford Institute of Information Management, Templeton College, Oxford
    • Feeney, D.F., Earl, M.J. and Edwards, B. (1987) Complex organisations and the information systems function: a research study, Research and Discussion Paper RDP 87/7, Oxford Institute of Information Management, Templeton College, Oxford.
    • (1987) Research and Discussion Paper RDP 87/7
    • Feeney, D.F.1    Earl, M.J.2    Edwards, B.3
  • 19
    • 0000224199 scopus 로고
    • Information in organisations as signal and symbol
    • Feldman, M.S. and March, J.G. (1981) Information in organisations as signal and symbol, Administrative Science Quarterly, 26, No. 2, 171-186.
    • (1981) Administrative Science Quarterly , vol.26 , Issue.2 , pp. 171-186
    • Feldman, M.S.1    March, J.G.2
  • 20
    • 0000394504 scopus 로고
    • Are information systems people different? An investigation of how they are and should be managed
    • September
    • Ferratt, T.W. and Short, E. (1988) Are information systems people different? An investigation of how they are and should be managed, MIS Quarterly, September, 427-426.
    • (1988) MIS Quarterly , pp. 427-1426
    • Ferratt, T.W.1    Short, E.2
  • 21
    • 0347637716 scopus 로고
    • The IT outsourcing marketplace: Vendors and their selection
    • Cranfield School of Management, UK, July
    • Fitzgerald, G. and Michell, V. (1994) The IT outsourcing marketplace: vendors and their selection, Paper presented at the Management Challenges of IT Conference, Cranfield School of Management, UK, July.
    • (1994) Management Challenges of IT Conference
    • Fitzgerald, G.1    Michell, V.2
  • 22
    • 0002594993 scopus 로고
    • Can change in organisational culture really be managed?
    • Autumn
    • Fitzgerald, T. (1988) Can change in organisational culture really be managed? Organisational Dynamics, Autumn, 5-15.
    • (1988) Organisational Dynamics , pp. 5-15
    • Fitzgerald, T.1
  • 23
    • 0026054207 scopus 로고
    • Information systems management and strategy formulation -the stages of growth model revisited
    • Galliers, R.D. and Sutherland, A.R. (1991) Information systems management and strategy formulation -the stages of growth model revisited, Journal of Information Systems, 1, No. 1.
    • (1991) Journal of Information Systems , vol.1 , Issue.1
    • Galliers, R.D.1    Sutherland, A.R.2
  • 24
    • 0142251972 scopus 로고
    • From data processing to strategic information systems - A historical perspective
    • Galliers, R.D. and Somogyi, E.K., Abacus Press
    • Galliers, R.D. and Somogyi, E.K. (1987) From data processing to strategic information systems - a historical perspective, in Galliers, R.D. and Somogyi, E.K., Towards Strategic Information Systems, Abacus Press, pp. 5-25.
    • (1987) Towards Strategic Information Systems , pp. 5-25
    • Galliers, R.D.1    Somogyi, E.K.2
  • 28
    • 0346262851 scopus 로고
    • Information systems issues facing senior executives: The culture gap
    • Grindley, K. (1991b) Information systems issues facing senior executives: the culture gap, Journal of Strategic Information Systems, 1, No. 2, 58-62.
    • (1991) Journal of Strategic Information Systems , vol.1 , Issue.2 , pp. 58-62
    • Grindley, K.1
  • 30
    • 0001167750 scopus 로고
    • Reengineering work: Don't automate - Obliterate
    • July-August
    • Hammer, M. (1990) Reengineering work: don't automate - obliterate, Harvard Business Review, July-August, 104-112.
    • (1990) Harvard Business Review , pp. 104-112
    • Hammer, M.1
  • 31
    • 0345745926 scopus 로고
    • The end of delegation? Information technology and the CEO
    • September-October
    • Harvard Business Review (1995) The end of delegation? Information technology and the CEO, Harvard Business Review, September-October, 161-172.
    • (1995) Harvard Business Review , pp. 161-172
  • 33
    • 0039483331 scopus 로고
    • Memo to a CEO: Avoiding the mainframetrap in redesign
    • Autumn
    • Heygate, R. (1993) Memo to a CEO: avoiding the mainframetrap in redesign, The McKinsey Quarterly, Autumn, 79-86.
    • (1993) The McKinsey Quarterly , pp. 79-86
    • Heygate, R.1
  • 34
    • 0002137352 scopus 로고
    • Symbolism and information systems development: Myth, metaphor and magic
    • Hirschheim, R. and Newman, M. (1991) Symbolism and information systems development: myth, metaphor and magic, Information Systems Research, 2, No. 1, 29-62.
    • (1991) Information Systems Research , vol.2 , Issue.1 , pp. 29-62
    • Hirschheim, R.1    Newman, M.2
  • 36
    • 0010701883 scopus 로고
    • Information systems development as social action: Theoretical perspectives and practice
    • Hirschheim, R., Klein, H.K. and Newman, M. (1991) Information systems development as social action: theoretical perspectives and practice, OMEGA International Journal of Management Science, 19, No. 6, 587-608.
    • (1991) OMEGA International Journal of Management Science , vol.19 , Issue.6 , pp. 587-608
    • Hirschheim, R.1    Klein, H.K.2    Newman, M.3
  • 38
    • 0347007107 scopus 로고
    • Work-flow and legacy systems
    • July
    • Hsu, M. and Howard, M. (1994) Work-flow and legacy systems, Byte, July, 109-116.
    • (1994) Byte , pp. 109-116
    • Hsu, M.1    Howard, M.2
  • 39
    • 0142229168 scopus 로고
    • New wrinkles in IS outsourcing
    • I/S Analyzer, (1993). New wrinkles in IS outsourcing, I/S Analyzer, 31, No. 9.
    • (1993) I/S Analyzer , vol.31 , Issue.9
  • 40
    • 0021617733 scopus 로고
    • The information system as a competitive weapon
    • Ives, B. and Learmonth, G.P. (1984) The information system as a competitive weapon, Comm. ACM, 27, No. 12, 1193-1201.
    • (1984) Comm. ACM , vol.27 , Issue.12 , pp. 1193-1201
    • Ives, B.1    Learmonth, G.P.2
  • 42
    • 0026814917 scopus 로고
    • Managing strategic change - Strategy, culture and action
    • Johnson, G. (1992) Managing strategic change - strategy, culture and action, Long Range Planning, 25, No. 1, 28-36.
    • (1992) Long Range Planning , vol.25 , Issue.1 , pp. 28-36
    • Johnson, G.1
  • 43
    • 55249116628 scopus 로고
    • Creating competitive advantage with interorganisational information systems
    • June
    • Johnston, H.R. and Vitale, M.R. (1988) Creating competitive advantage with interorganisational information systems, MIS Quarterly, June, 153-165.
    • (1988) MIS Quarterly , pp. 153-165
    • Johnston, H.R.1    Vitale, M.R.2
  • 44
    • 84974744330 scopus 로고
    • Information systems and organisational change
    • Keen, P.G.W. (1981) Information systems and organisational change, Comm. ACM, 24, No. 1, 24-32.
    • (1981) Comm. ACM , vol.24 , Issue.1 , pp. 24-32
    • Keen, P.G.W.1
  • 45
    • 79955971233 scopus 로고
    • Rebuilding the human resources of information systems
    • M. Earl (ed.), Clarendon Press, Oxford
    • Keen, P.G.W. (1988) Rebuilding the human resources of information systems, in M. Earl (ed.), Information Management: The Strategic Dimension, Clarendon Press, Oxford.
    • (1988) Information Management: The Strategic Dimension
    • Keen, P.G.W.1
  • 49
    • 0002761193 scopus 로고
    • The information systems outsourcing bandwagon
    • Fall
    • Lacity, M.C. and Hirschheim, R. (1993) The information systems outsourcing bandwagon, Sloan Management Review, Fall, 73-86.
    • (1993) Sloan Management Review , pp. 73-86
    • Lacity, M.C.1    Hirschheim, R.2
  • 52
    • 0023366168 scopus 로고
    • Electronic markets and electronic hierarchies
    • Malone, T.W., Yates, J. and Benjamin, R.I. (1987) Electronic markets and electronic hierarchies, Comm. ACM, 30, No. 6, 484-497.
    • (1987) Comm. ACM , vol.30 , Issue.6 , pp. 484-497
    • Malone, T.W.1    Yates, J.2    Benjamin, R.I.3
  • 53
    • 0023364317 scopus 로고
    • Power over users: Its exercise by system professionals
    • Markus, M.L. and Bjorn-Andersen, N. (1987) Power over users: its exercise by system professionals, Comm. ACM, 30, No. 6, 498-504.
    • (1987) Comm. ACM , vol.30 , Issue.6 , pp. 498-504
    • Markus, M.L.1    Bjorn-Andersen, N.2
  • 54
    • 0020765012 scopus 로고
    • Power politics and MIS implementation
    • Markus, M.L. (1983) Power politics and MIS implementation, Comm. ACM, 26, No. 6, 430-445.
    • (1983) Comm. ACM , vol.26 , Issue.6 , pp. 430-445
    • Markus, M.L.1
  • 55
    • 0002833706 scopus 로고
    • Information technology changes the way you compete
    • May-June
    • McFarlan, F.W. (1984) Information technology changes the way you compete, Harvard Business Review, May-June.
    • (1984) Harvard Business Review
    • McFarlan, F.W.1
  • 56
    • 0042246834 scopus 로고
    • The information archipelago: Governing the new world
    • July-August
    • McFarlan, F.W. and McKenny, J.L. (1983) The information archipelago: governing the new world, Harvard Business Review, July-August.
    • (1983) Harvard Business Review
    • McFarlan, F.W.1    McKenny, J.L.2
  • 57
    • 0020668583 scopus 로고
    • The information archipelago - Plotting a course
    • January-February
    • McFarlan, F.W. McKenny, J.L. and Pyburn, P. (1983) The information archipelago - plotting a course, Harvard Business Review, January-February, 145-156.
    • (1983) Harvard Business Review , pp. 145-156
    • McFarlan, F.W.1    McKenny, J.L.2    Pyburn, P.3
  • 58
    • 0007224096 scopus 로고
    • Making executive information systems more effective
    • September-October
    • McLeod, R. Jr. and Jones, J.W. (1986) Making executive information systems more effective, Business Horizons, September-October.
    • (1986) Business Horizons
    • McLeod R., Jr.1    Jones, J.W.2
  • 59
    • 0345745924 scopus 로고
    • Welcome to the Virtual IS organisation
    • February 1
    • Moad, J. (1994) Welcome to the Virtual IS organisation, Datamation, February 1, 32-35.
    • (1994) Datamation , pp. 32-35
    • Moad, J.1
  • 61
    • 0026012654 scopus 로고
    • The design of large knowledge-based expert systems: The example of Digital Equipment's XSEL project
    • Mumford, E. (1991) The design of large knowledge-based expert systems: the example of Digital Equipment's XSEL project, Journal of Information Systems, 5, 75-88.
    • (1991) Journal of Information Systems , vol.5 , pp. 75-88
    • Mumford, E.1
  • 62
    • 0038856437 scopus 로고
    • Managing the advanced stages of computer technology: Key research issues
    • McFarlan, F.W. (ed.), Harvard Business School, Boston, MA
    • Nolan, R. (1984) Managing the advanced stages of computer technology: key research issues, in McFarlan, F.W. (ed.), The Information Systems Research Challenge, Harvard Business School, Boston, MA, pp. 195-214.
    • (1984) The Information Systems Research Challenge , pp. 195-214
    • Nolan, R.1
  • 63
    • 0028409472 scopus 로고
    • Technological frames: Making sense of information technology in organisations
    • Orlikowski, W. and Gash, D. (1994) Technological frames: making sense of information technology in organisations, ACM Trans. on Information Systems, 12, No. 2, 174-207.
    • (1994) ACM Trans. on Information Systems , vol.12 , Issue.2 , pp. 174-207
    • Orlikowski, W.1    Gash, D.2
  • 64
    • 0004235972 scopus 로고
    • Addison-Wesley, Reading, MA
    • Ouchi, W. (1981) Theory Z, Addison-Wesley, Reading, MA.
    • (1981) Theory Z
    • Ouchi, W.1
  • 65
    • 0343186204 scopus 로고
    • Fitting information systems technology to the corporate needs: The linking strategy
    • (9-183-176), June
    • Parsons, G.L. (1983) Fitting information systems technology to the corporate needs: the linking strategy, Harvard Business School Teaching Note (9-183-176), June.
    • (1983) Harvard Business School Teaching Note
    • Parsons, G.L.1
  • 70
    • 0000842614 scopus 로고
    • How information gives you a competitive advantage
    • July-August
    • Porter, M.E. and Miller, V.E. (1985) How information gives you a competitive advantage, Harvard Business Review, July-August, 149-160.
    • (1985) Harvard Business Review , pp. 149-160
    • Porter, M.E.1    Miller, V.E.2
  • 72
    • 0345745927 scopus 로고
    • Evasive action
    • October 4th
    • Radosevich, L. (1993) Evasive action, Computer World, October 4th, 83-84.
    • (1993) Computer World , pp. 83-84
    • Radosevich, L.1
  • 73
    • 0002953635 scopus 로고
    • Rituals in information systems design
    • Robey, D. and Markus, M.L. (1984) Rituals in information systems design, MIS Quarterly, 8, No. 1, 5-15.
    • (1984) MIS Quarterly , vol.8 , Issue.1 , pp. 5-15
    • Robey, D.1    Markus, M.L.2
  • 74
    • 0345745925 scopus 로고
    • Change management and information systems
    • Rochester, J.B. and Douglas, D.P. (1990) Change management and information systems, I/S Analyzer, 28, No. 8.
    • (1990) I/S Analyzer , vol.28 , Issue.8
    • Rochester, J.B.1    Douglas, D.P.2
  • 75
    • 0021190545 scopus 로고
    • Implications of changes in information technology for corporate strategy
    • Rockart, J. and Scott Morton, M.S. (1984) Implications of changes in information technology for corporate strategy, Interfaces, 14, No. 1, 84-95.
    • (1984) Interfaces , vol.14 , Issue.1 , pp. 84-95
    • Rockart, J.1    Scott Morton, M.S.2
  • 76
    • 0002143587 scopus 로고
    • The 'centrally decentralised' IS organisation
    • July-August
    • von Simson, E.M. (1990) The 'centrally decentralised' IS organisation, Harvard Business Review, July-August.
    • (1990) Harvard Business Review
    • Von Simson, E.M.1
  • 77
    • 0000472274 scopus 로고
    • Concepts of culture and organisational analysis
    • Smircich, L. (1983) Concepts of culture and organisational analysis, Administrative Science Quarterly, 28, No. 3, 339-358.
    • (1983) Administrative Science Quarterly , vol.28 , Issue.3 , pp. 339-358
    • Smircich, L.1
  • 78
    • 0026824199 scopus 로고
    • Competing on capabilities: The new rules of corporate strategy
    • March-April
    • Stalk, G., Evans, P. and Shulman, L.E. (1992) Competing on capabilities: the new rules of corporate strategy, Harvard Business Review, March-April, 57-69.
    • (1992) Harvard Business Review , pp. 57-69
    • Stalk, G.1    Evans, P.2    Shulman, L.E.3
  • 79
    • 0346377038 scopus 로고
    • Ph.D Thesis, London School of Economics, University of London
    • Straub, B. (1991) Ideology and information systems, Ph.D Thesis, London School of Economics, University of London.
    • (1991) Ideology and Information Systems
    • Straub, B.1
  • 80
    • 0022253573 scopus 로고
    • Systems planning in the information age
    • Winter
    • Sullivan, C.H. (1985) Systems planning in the information age, Sloan Management Review, Winter.
    • (1985) Sloan Management Review
    • Sullivan, C.H.1
  • 81
    • 53349172574 scopus 로고
    • The evolution of IS job skills: A content analysis of IS job advertisements from 1970-1990
    • March
    • Todd, P.A., McKeen, J.D. and Gallupe, R.B. (1995) The evolution of IS job skills: a content analysis of IS job advertisements from 1970-1990, MIS Quarterly, March, 1-27.
    • (1995) MIS Quarterly , pp. 1-27
    • Todd, P.A.1    McKeen, J.D.2    Gallupe, R.B.3
  • 82
    • 0002501182 scopus 로고
    • Customer intimacy and other value disciplines
    • January-February
    • Treacy, M. and Wiersma, F. (1993) Customer intimacy and other value disciplines, Harvard Business Review, January-February.
    • (1993) Harvard Business Review
    • Treacy, M.1    Wiersma, F.2
  • 83
    • 0009428254 scopus 로고
    • The shifting logic of the IS organisation: From technical portfolio to relationship portfolio
    • Winter
    • Venkatraman, N. and Loh, L. (1993) The shifting logic of the IS organisation: from technical portfolio to relationship portfolio, Information Strategy: The Executive Journal, Winter.
    • (1993) Information Strategy: The Executive Journal
    • Venkatraman, N.1    Loh, L.2
  • 84
    • 0003066147 scopus 로고
    • Organisational metaphors and information systems research
    • Walsham, G. (1991) Organisational metaphors and information systems research, European Journal of Information Systems, 1, 83-94.
    • (1991) European Journal of Information Systems , vol.1 , pp. 83-94
    • Walsham, G.1
  • 85
    • 84979403361 scopus 로고
    • Reading the organisation: Metaphors and information management
    • Walsham, G. (1993) Reading the organisation: metaphors and information management, Journal of Information Systems, 3, 33-46.
    • (1993) Journal of Information Systems , vol.3 , pp. 33-46
    • Walsham, G.1
  • 87
    • 0347007115 scopus 로고
    • Information management and organisational strategy
    • D. Faulkner and G. Johnson (eds.), Kogan Page, London
    • Ward, J. (1992) Information management and organisational strategy, in D. Faulkner and G. Johnson (eds.), Management Challenges of the 1990s, Kogan Page, London.
    • (1992) Management Challenges of the 1990s
    • Ward, J.1
  • 89
    • 0039518517 scopus 로고
    • Identification, realisation and measurement of IS/IT benefits: An empirical study of current practice
    • A. Brown and D. Remenyi (eds.), 11-12 July, 1995
    • Ward, J., Taylor, P. and Bond, P. (1995) Identification, realisation and measurement of IS/IT benefits: an empirical study of current practice, in A. Brown and D. Remenyi (eds.), Proc. 2nd European Conf. on Information Technology Investments Evaluation, 11-12 July, 1995, pp. 133-145.
    • (1995) Proc. 2nd European Conf. on Information Technology Investments Evaluation , pp. 133-145
    • Ward, J.1    Taylor, P.2    Bond, P.3
  • 94
    • 84970465336 scopus 로고
    • On the naming of the rose: Interests and multiple meanings as elements of organisational culture
    • Young, E. (1989) On the naming of the rose: interests and multiple meanings as elements of organisational culture, Organisation Studies, 10, No. 2, 187-206.
    • (1989) Organisation Studies , vol.10 , Issue.2 , pp. 187-206
    • Young, E.1
  • 95
    • 55249118035 scopus 로고
    • Design alternatives for organising systems activities
    • June
    • Zmud, R.W. (1984) Design alternatives for organising systems activities, MIS Quarterly, June.
    • (1984) MIS Quarterly
    • Zmud, R.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.