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Volumn 27, Issue 4, 1999, Pages 48-

Rapid team learning: Lessons from Team New Zealand America's Cup campaign

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EID: 0002916220     PISSN: 00902616     EISSN: None     Source Type: Journal    
DOI: 10.1016/s0090-2616(99)90029-3     Document Type: Article
Times cited : (36)

References (27)
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    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1993) Interact
    • Ackoff, R.1
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    • 11944266883 scopus 로고    scopus 로고
    • US defence industry goes for that kiwi black magic
    • August 8
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1997) National Business Review , pp. 14
    • Anderson, F.1
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    • The next challenge for TQM: Overcoming organizational defences
    • March
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1992) Journal for Quality and Participation , pp. 26-29
    • Argyris, C.1
  • 4
    • 0031090016 scopus 로고    scopus 로고
    • The living company
    • March-April
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1997) Harvard Business Review , pp. 51-59
    • De Geus, A.1
  • 5
    • 0000032146 scopus 로고
    • Research that reinvents the corporation
    • January-February
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1991) Harvard Business Review , pp. 102-111
    • Brown, J.S.1
  • 6
    • 0642266091 scopus 로고
    • Innovations and strategic management: A case study of Hitachi ltd
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1994) Technology Analysis and Strategic Management , vol.6 , Issue.1 , pp. 55-81
    • Bowonder, B.1    Miyake, T.2
  • 7
    • 38249014774 scopus 로고
    • Creating and sustaining competiveness: Information management strategies of nippon steel corporation
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1992) International Journal of Information Management , vol.12 , pp. 39-56
    • Bowonder, B.1    Miyake, T.2
  • 8
    • 0002258270 scopus 로고    scopus 로고
    • How leaders develop leaders
    • May
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1997) Training and Development
    • Cohen, E.1    Tichy, N.2
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    • Big thinkers
    • October 17
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1994) Fortune , pp. 94-101
    • Dumaine, B.1
  • 10
    • 0039751484 scopus 로고    scopus 로고
    • Alternative views of case research in information systems
    • May
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1996) Australian Journal of Information Systems , vol.3 , Issue.2 , pp. 21-29
    • Doolin, B.1
  • 11
    • 11944250720 scopus 로고    scopus 로고
    • Black magic and the America's cup
    • Number 9-796-187, June 21
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1996) Harvard Business School Case Study
    • Enright, J.1    Capriles, A.2
  • 12
    • 0022792327 scopus 로고
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1986) Management Science , vol.32 , Issue.10
    • Fine, C.1
  • 13
    • 44949271362 scopus 로고
    • Creating successful organization change
    • Spring
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1991) Organizational Dynamics , vol.19 , Issue.4 , pp. 5-17
    • Goodstein, L.1    Burke, W.2
  • 14
    • 0002321580 scopus 로고
    • Information systems epistemology: A historical perspective
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1982) The Nature of Information Systems , pp. 28-60
    • Hirschheim, R.1
  • 15
    • 11944259351 scopus 로고
    • Why teams matter
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1992) The McKinsey Quarterly , Issue.3 , pp. 3-27
    • Katzenbach, J.1    Smith, D.2
  • 16
    • 8844272659 scopus 로고
    • Hot groups
    • July-August
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1995) Harvard Business Review
    • Leavitt, H.J.1    Lipman-Blumen, J.2
  • 17
    • 11944266310 scopus 로고
    • Operationally defining metrics for the product development process
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1992) The Centre for Quality Management Journal , vol.1 , Issue.1 , pp. 34-46
    • Maani, K.1    Burchill, G.2    Paynting, R.3    Shen, D.4    Boyd, M.5
  • 18
    • 11944257223 scopus 로고
    • Blake's odyssey: Poetry in management
    • July
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation,"
    • (1995) Management , pp. 33-41
    • Macalister, P.1
  • 19
    • 11944258746 scopus 로고    scopus 로고
    • Concept design, A methodology for breakthrough service development
    • University of Auckland, June
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1997) MSIS Working Paper No. 148 , vol.148
    • Maani, K.1
  • 20
    • 0242540298 scopus 로고
    • Vision Plus Developments Ltd, November
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1995) TeamThink: Team New Zealand
    • Mazany, P.1
  • 21
    • 43949166192 scopus 로고
    • Unlearning the organization
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1993) Organizational Dynamics , vol.22 , Issue.2 , pp. 67-79
    • McGill, M.E.1    Slocum Jr., J.W.2
  • 22
    • 84968225675 scopus 로고
    • Beyond the charismatic leader: Leadership and organizational change
    • Winter
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1990) California Management Review
    • Nadler, D.A.1    Tushman, M.L.2
  • 23
    • 0010203394 scopus 로고
    • Building learning organizations
    • March
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1992) Journal for Quality and Participation , pp. 1-8
    • Senge, P.1
  • 24
    • 0002395125 scopus 로고
    • The leader's new work: Building learning organizations
    • Fall
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1990) Sloan Management Review , pp. 7-23
    • Senge, P.1
  • 25
    • 0004016106 scopus 로고
    • Random House Australia Pty Ltd
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1990) The Fifth Discipline
    • Senge, P.1
  • 26
    • 0001952031 scopus 로고
    • Organizational learning - The key to management innovation
    • Spring
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1989) Sloan Management Review , pp. 63-74
    • Stata, R.1
  • 27
    • 0003529918 scopus 로고
    • Jossey-Bass Publishers, San Francisco
    • The following works provide background for the concepts presented in this article: R. Ackoff, "Systems Thinking and Thinking Systems," Interact, June 21, 1993; F. Anderson, "US Defence Industry Goes for That Kiwi Black Magic," National Business Review, August 8, 1997, p 14; C. Argyris, "The Next Challenge for TQM: Overcoming Organizational Defences," Journal for Quality and Participation, March 1992, pp 26-29; Arie de Geus, "The Living Company," Harvard Business Review, March-April 1997, pp 51-59; John Seely Brown, "Research That Reinvents the Corporation," Harvard Business Review, January-February 1991, pp 102-111; B. Bowonder and T. Miyake, "Innovations and Strategic Management: A Case Study of Hitachi Ltd," Technology Analysis and Strategic Management, Vol 6, No 1, 1994, pp 55-81; B. Bowonder and T. Miyake, "Creating and Sustaining Competiveness: Information Management Strategies of Nippon Steel Corporation," International Journal of Information Management, Vol 12, 1992, pp 39-56; Eli Cohen and Noel Tichy, "How Leaders Develop Leaders," Training and Development, May 1997; B. Dumaine, "Big Thinkers," Fortune, October 17, 1994, pp 94-101; B. Doolin, "Alternative Views of Case Research in Information Systems," Australian Journal of Information Systems, Vol 3, No. 2, May 1996, pp 21-29; J. Enright and A. Capriles, "Black Magic and the America's Cup," Harvard Business School Case Study, Number 9-796-187, June 21, 1996; C. Fine, Management Science, Vol 32, No 10, 1986; L. Goodstein and W. Burke, "Creating Successful Organization Change," Organizational Dynamics, Vol 19, No 4, 1991, Spring, pp 5-17; R. Hirschheim, "Information Systems Epistemology: A Historical Perspective," The Nature of Information Systems, 1982, pp 28-60; J. Katzenbach and D. Smith, "Why Teams Matter," The McKinsey Quarterly, 1992, Number 3, pp 3-27; Harold J. Leavitt and Jean Lipman-Blumen, "Hot Groups," Harvard Business Review, July-August 1995; K. Maani, G. Burchill, R. Paynting, D. Shen and M. Boyd, "Operationally Defining Metrics for the Product Development Process," The Centre for Quality Management Journal, V1 (1), pp 34-46, 1992; P. Macalister, "Blake's Odyssey: Poetry in Management," Management, July 1995; pp 33-41; K. Maani, "Concept Design, A Methodology for Breakthrough Service Development," MSIS Working Paper No. 148, University of Auckland, June 1997; P. Mazany, TeamThink: Team New Zealand, Vision Plus Developments Ltd, November 1995; Michael E McGill and John W Slocum Jr, "Unlearning the Organization," Organizational Dynamics, Vol 22, No 2, pp 67-79, 1993; David A. Nadler and Michael L. Tushman, "Beyond the Charismatic Leader: Leadership and Organizational Change," California Management Review, Winter 1990; P. Senge, "Building Learning Organizations," Journal for Quality and Participation, March 1992, pp 1-8; P. Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review, Fall 1990, pp 7-23; P. Senge, The Fifth Discipline, Random House Australia Pty Ltd, 1990; R. Stata, "Organizational Learning - The Key to Management Innovation," Sloan Management Review, Spring 1989, pp 63-74; Edgar H. Schein, "Organizational Culture and Leadership Second Edition," Jossey-Bass Publishers, San Francisco, 1992.
    • (1992) Organizational Culture and Leadership Second Edition
    • Schein, E.H.1


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