Business process redesign: Tactics for managing radical change

Journal of Management Information Systems

Volumn 12, Issue 1, 1995, Pages 81-107

  Stoddard, Donna B ^a   Jarvenpaa, Sirkka L ^b  

^a HARVARD BUSINESS SCHOOL   (United States)

^b UNIVERSITY OF TEXAS AT AUSTIN   (United States)

Author keywords

Business process redesign; Case study; Change management; Evolutionary tactics; Implementation phases; Radical change; Revolutionary tactics

Indexed keywords

EID: 0002857188     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.1080/07421222.1995.11518071     Document Type: Article

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