State-of-the-art study on self-assessment

The TQM Magazine

Volumn 7, Issue 4, 1995, Pages 13-17

  van der Wiele, Ton ^a   Dale, Barrie ^b   Williams, Roger ^a   Kolb, François ^c   Luzon, Dolores Moreno ^d   Schmidt, Andreas ^e   Wallace, Mike ^f  

^a ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

^c ESCP EAP   (France)

^d UNIVERSITY OF VALENCIA   (Spain)

^e UNIVERSITY OF KAISERSLAUTERN   (Germany)

^f UNIVERSITY OF LIMERICK   (Ireland)

Author keywords

[No Author keywords available]

Indexed keywords

KNOWLEDGE ACQUISITION; LEARNING SYSTEMS; PERSONNEL TRAINING; PROJECT MANAGEMENT; QUALITY ASSURANCE; QUALITY CONTROL; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING;

BUSINESS UNIT MANAGEMENT; EUROPEAN ORGANIZATION QUALITY (EOQ); QUALITY MANAGEMENT; SELF-ASSESSMENT;

TOTAL QUALITY MANAGEMENT;

EID: 0002224743     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789510092845     Document Type: Article

References (4)

1. European Foundation for Quality Management, Self-Assessment 1995 Guidelines, EFQM, Brussels, 1994.
2. European Organization for Quality, “The use of quality award criteria and models for self-assessment purposes”, Proceedings of the First European Forum on Quality Self-assessment, Milan, 3-4 March 1994.
3. International Organization for Standardization, Quality Management and Quality Assurance Vocabulary: ISO 8402, ISO, Geneva, 1994.
4. Soin, S.S., Total Quality Control Essentials: Key Elements, Methodologies, and Managing for Success, McGraw-Hill, New York, NY, 1992.