Perceptions of services

Journal of Retailing and Consumer Services

Volumn 3, Issue 4, 1996, Pages 195-212

  Iacobucci, Dawn ^a   Ostrom, Amy ^a  

^a NORTHWESTERN UNIVERSITY   (United States)

Author keywords

Classification; Multidimensional scaling; Perceptions; Services

Indexed keywords

EID: 0002202901     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/0969-6989(95)00072-0     Document Type: Article

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