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Volumn 17, Issue 3, 1995, Pages 26-41

Total quality management: Practice and outcomes in the largest US firms

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Indexed keywords


EID: 0001961723     PISSN: 01425455     EISSN: None     Source Type: Journal    
DOI: 10.1108/01425459510086866     Document Type: Article
Times cited : (152)

References (22)
  • 5
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    • Garvin, D.A. (1987), “Competing on the eight dimensions of quality”, Harvard Business Review, Vol. 65 No. 3, pp. 101–9.
    • (1987) Harvard Business Review , vol.65 , Issue.3 , pp. 101-109
    • Garvin, D.A.1
  • 10
    • 21344495248 scopus 로고
    • A total quality special issue
    • (Ed.)
    • Klimoski, R. (Ed.) (1994), “A total quality special issue”, The Academy of Management Review, Vol. 19 No. 3, pp. 390–1.
    • (1994) The Academy of Management Review , vol.19 , Issue.3 , pp. 390-391
    • Klimoski, R.1
  • 12
    • 0021936331 scopus 로고
    • Quality circles after the fad
    • III
    • Lawler, E.E. III and Mohrman, S.A. (1985), “Quality circles after the fad”, Harvard Business Review, Vol. 63 No. l, pp. 64–71.
    • (1985) Harvard Business Review , vol.63 , pp. 64-71
    • Lawler, E.E.1    Mohrman, S.A.2
  • 15
    • 84949388588 scopus 로고
    • Employee involvement and firm performance
    • paper presented at the conference on, sponsored by National Center for the Workplace and the Sloan Foundation, Washington, DC
    • Levine, D.I., Ledford, G.E., Mohrman, S.A. and Lawler, E.E. (1995), “Employee involvement and firm performance”, paper presented at the conference on “What works at work” sponsored by National Center for the Workplace and the Sloan Foundation, Washington, DC.
    • (1995) What works at work
    • Levine, D.I.1    Ledford, G.E.2    Mohrman, S.A.3    Lawler, E.E.4
  • 16
    • 0002764103 scopus 로고
    • Effects of union status on employee involvement: diffusion and effectiveness
    • III, in Woodman, R. and Pasmore, W. (Eds), JAI Press, Greenwich, CT
    • McMahan, G. and Lawler, E.E. III (1995), “Effects of union status on employee involvement: diffusion and effectiveness”, in Woodman, R. and Pasmore, W. (Eds), Research in Organizational Change and Development, Volume 8, JAI Press, Greenwich, CT, pp. 47–76.
    • (1995) Research in Organizational Change and Development , vol.8 , pp. 47-76
    • McMahan, G.1    Lawler, E.E.2
  • 20
    • 21344489863 scopus 로고
    • Defining quality: alternatives and implication
    • Reeves, C.A. and Bednar, D.A. (1994), “Defining quality: alternatives and implication”, The Academy of Management Review, Vol. 19 No. 3, pp. 419–45.
    • (1994) The Academy of Management Review , vol.19 , Issue.3 , pp. 419-445
    • Reeves, C.A.1    Bednar, D.A.2
  • 21
    • 84949393524 scopus 로고
    • Implementing total quality: ideology or methodology?
    • working paper, Sheffield Business School, presented at the, Australian Graduate School of Management, University of New South Wales, August
    • Smith, S. and Whittle, S. (1994), “Implementing total quality: ideology or methodology?”, working paper, Sheffield Business School, presented at the International Research Conference on Corporate Change, Australian Graduate School of Management, University of New South Wales, August.
    • (1994) International Research Conference on Corporate Change
    • Smith, S.1    Whittle, S.2
  • 22
    • 21344475355 scopus 로고
    • Models of organization and total quality management: a comparison and critical evaluation
    • Spencer, B.A. (1994), “Models of organization and total quality management: a comparison and critical evaluation”, The Academy of Management Review, Vol. 19 No. 3, pp. 446–71.
    • (1994) The Academy of Management Review , vol.19 , Issue.3 , pp. 446-471
    • Spencer, B.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.