Towards a Classification of Service Processes

International Journal of Service Industry Management

Volumn 3, Issue 3, 1992, Pages 62-75

  Voss, Christopher ^b   Fitzgerald, Lin ^a   Johnston, Robert ^a  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b LONDON BUSINESS SCHOOL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0001936940     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564239210015175     Document Type: Article

References (23)

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