Studying the cost and value of library and information services: Applying functional cost analysis to the library in transition

Journal of the American Society for Information Science

Volumn 47, Issue 3, 1996, Pages 217-227

  Abels, Eileen G ^a   Kantor, Paul B ^b   Saracevic, Tefko ^b  

^a UNIVERSITY OF MARYLAND   (United States)

^b RUTGERS UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0001701547     PISSN: 00028231     EISSN: None     Source Type: Journal    
DOI: 10.1002/(SICI)1097-4571(199603)47:3<217::AID-ASI6>3.0.CO;2-0     Document Type: Article

References (30)

1. Association of Research Libraries. (1980, 1994). ARL annual salary survey. Washington, DC: Author.
2. Baumol, W. J., & Marcus, M. (1973). Economics of academic libraries. Washington, DC: American Council on Education.
3. Beeler, R. J., & Lueck, A. L. (1984). Pricing of online services for non-primary clientele. Journal of Academic Librarianship. 10(2), 69-72.
4. Billings, H., Carver, I. E., Racine, J. D., & Tongate, J. (1994). Remote reference assistance for electronic information resources over networked workstations. Library Hi Tech, 12(1), 77-86.
5. Breen, M. L. (1987). Charging for online search services in academic libraries. C&RL News, 48(7), 400-402.
6. Cable, L. G. (1980). Cost analysis of reference service to outside users. Bulletin of the Medical Librarian Association, 68(2), 247-248.
7. Campbell, J. D. (1994). Getting comfortable with change: A new budget model for libraries in transition. Library Trends, 42(3), 448-459.
8. Citron, H. R., & Dodd, J. B. (1984). Cost allocation and cost recovery considerations in a special academic library: Georgia Institute of Technology. Science and Technology Libraries, 2, 1-31.
9. Drucker, P. F. (1994). The age of social transformation. Atlantic Monthly, 274(5), 53-80.
10. Ekman, R. H., & Quandt, R. E. (1994). Scholarly communication, academic libraries, and technology. Unpublished manuscript, New York: Andrew W. Mellon Foundation.
11. Ernest, D. (1993). Academic libraries, fee-based information services, and the business community. RQ 32(3), 393-402.
12. Getz, M. (1980). Public libraries: An economic view. Baltimore, MD: Johns Hopkins University Press.
13. Gordon, I. (1994, December 7). What is a librarian's time worth? pacs-l@ulmpvml.uh.edu
14. Humphreys, J. A. (1995, January 18). Fee-based services, lawlib@ucdavis.edu
15. Kantor, P. B. (1986a). Functional cost analysis. Highland Park, NJ: Tantalus, Inc.
16. Kantor, P. B. (1986b). Three studies of the economics of academic libraries. Advances in Library Administration and Organization, 5, 221-286.
17. Kantor, P. B. (1989). Assessing the costs during budget planning for MEDLINE on CD-ROM. In R. M. Woodsmall, B. Lyon-Hartmann, & E. R. Siegel (Eds.), MEDLINE on CD-ROM: National Library of Medicine Evaluation Forum (35-43). Medford. NJ: Learned Information, Inc.
18. Kantor, P. B., & Saracevic, T. (1995). Studying the value of library and information services: A taxonomy of users assessments. In T. Kinney (Ed.), Proceedings of the 58th Annual Meeting of the American Society for Information Science (35-44). Medford, NJ: Information Today, Inc.
19. Kantor, P. B., Saracevic, T., & D'Esposito-Wachtmann, J. (1995). Studying the cost and value of library services: Final report. (Tech. Rep. No. APLAB/94-3/1,2,3.4). New Brunswick, NJ: RutgersState University of New Jersey, School of Communication, Information, and Library Studies, Alexandria Project Laboratory.
20. Leonard, B. G. (1994). The metamorphosis of the information resources budget. Library Trends. 42(3), 490-498.
21. Martin, M. S. (1994). The changing library environment. Library Trends, 42(3), 478-489.
22. Murfin, M. (1993). Cost analysis of library reference services. In G. B. McCabe & B. Kreissman (Eds.), Advances in library administration and organization, Vol. 13. Greenwich, CT: JAI Press, Inc.
23. Nista, A. S., Albert, K. M., & Lewis, B. M. (1991). Cost recovery and usage tracking of CD-ROM databases with menuing software. Medical Reference Services Quarterly. 10(4), 15-27.
24. Snelson, P. (1994). Remote users of OPACs: Do they differ from library users? In P. R. Cibbarelli & C. Nixon (Eds.), Proceedings of the Ninth Integrated Online Library Systems Meeting (pp. 179-183). Medford, NJ: Learned Information, Inc.
25. Spencer, C. C. (1980). Random time sampling with self-observation for library cost studies. Bulletin of the Medical Library Association, 68(1), 53-57.
26. Still, J., & Campbell, F. (1993). Librarian in a box. Reference Services Review. 21(1), 15-18.
27. Summit, R. (1989). In search of the elusive end user. Online Review. 13(6), 485-591.
28. Tenopir, C., & Neufang, R. (1992). Electronic reference options: How they stack up in research libraries. Online, 16(2), 22-28.
29. Tyler, J. K., & Brahmi, F. A. (1993). The effect of a local area MEDLINE network on online end-user and mediated searching: An up-date. Medical Reference Services Quarterly, 12(4), 1-6.
30. Weise, F. O., & Borgendale, M. (1986). EARS: Electronic access to reference service. Bulletin of the Medical Library Association, 74, 300-304.