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Volumn 13, Issue 3, 1989, Pages 343-357

The measurement of fairness or equity perceptions of management information systems users

Author keywords

Distributive fairness; Equity; Factor analysis; Instrument development; Management of MIS; Political perspective of MIS; Procedural fairness; Reciprocal fairness; User information satisfaction; Validity and reliability assessment

Indexed keywords


EID: 0001591973     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/249010     Document Type: Article
Times cited : (68)

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