Assessing U.S. federal government websites

Government Information Quarterly

Volumn 14, Issue 2, 1997, Pages 173-189

  Eschenfelder, Kristin R ^a   Beachboard, John C ^b   McClure, Charles R ^b   Wyman, Steven K ^b  

^a SYRACUSE UNIVERSITY   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0001496512     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0740-624X(97)90018-6     Document Type: Article

References (44)

1. Making Government Work: Electronic Delivery of Federal Services. 1993;2 Office of Technology Assessment, Washington, DC.
2. Making Government Work: Electronic Delivery of Federal Services. 1993;2 Office of Technology Assessment, Washington, DC.
3. McClure Charles R., Wyman Steven K. Quality Criteria for Evaluating Information Resources and Services Available from Federal Websites Based on User Feedback. 1996;Syracuse University, Syracuse, New York. For further information on this study, see 〈http://istWeb.syr.edu/Project/Faculty/logs.html〉
4. Title 44 USC 1108; and Title 44 USC Chapter 19.
5. Title 44 USC 3504 and 3506.
6. Office of Management and Budget. The Management of Federal Resources. OMB Circular A-130 Federal Register. 59:1994;37906-37928.
7. Electronic Freedom of Information Amendments of 1996. October 2, 1996;. Title 5 U.S. Code 552.
8. OMB Draft Memorandum. Guidelines for Agency Use of the World-Wide Web for Electronic Information Collection. Access and Dissemination and Management. July 16, 1996 and November 17, 1996;Office of Management and Budget, Washington. DC.
9. Due to limitations in the scope of the ongoing study, the policy analysis presented here does not address in any significant depth agency responsibilities under the Freedom of Information Act (FOIA) (5 USC552). the Privacy Protection Act (5 USC 552a), or the Computer Security Act of 1987 (40 USC 759). Furthermore, the article does not include an analysis of issues associated with agencies' charging for access to information, or the implications of the American Disabilities Act of 1990 (42 USC 12101) and the Rehabilitation Act Amendments of 1992 (29 USC 794), even though the latter two issues are directly related to federal information dissemination policies. All of laws address important federal information policy issues. Each merits a more substantial analysis than the authors were able to include in this article.
10. Draft Memorandums Guidelines for Agency Use of the World-Wide Web for Electronic Information Collection. Access and Dissemination and Management. July 16, 1996;. November 17, 1996.
11. Title 44 USC 3501(2) and 3501(7).
12. Title 44 USC 3501(5).
13. Notice on Census Bureau homepage advises that Web-based access to some statistical information will soon become fee-based.
14. Office of Management and Budget. Establishment of Government Information Locator Service. OMB Bulletin 95-01. December 7, 1994;Office of Management and Budget, Washington, DC.
15. Office of Management Budget. Management of Federal Information Resources. [OMB Circular A-130] 61 Federal Register. 34:February 20, 1996;6448.
16. Electronic Freedom of Information Amendments of 1996. October 2, 1996;. Title 5 U.S.C. 552.
17. OMB Draft Memorandum. Guidelines for Agency Use of the World-Wide Web for Electronic Information Collection. Access and Dissemination and Management. July 16. 1996; Very late during the preparation of this article, the study team received a subsequent draft dated November 17, 1996 that omits references to some of the policies identified below and expands the discussion with regard to others. After this article was submitted to the publisher, the study team learned that OMB would probably not be issuing a policy memorandum on federal Web use in view of the excellent guidelines developed by the Federal Web Consotium. These guidelines are posted at 〈http://www.dtic.mil/staff/ ethomps/guidelines/〉. We have retained our analysis of the initial draft as it provides a somewhat more comprehensive listing of potential policies but expanded the discussion to include points added in the November 17 draft. Unfortunately, the study team was unable to incorporate an analysis of these guidelines into the article in time for publication.
18. Office of Management Budget. Establishment of Government Information Locator Service. OMB Bulletin 95-01. December 7, 1994;Office of Management and Budget, Washington, DC.
19. FIPS PUB 192 Application Profile for the Government Information Locator Service (GILS). December 7, 1994;GPO, Washington, DC.
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23. Bertot John Carlo, McClure Charles R. Sailor Network Assessment Final Report: Findings and Future Sailor Network Development. 1996;University of Maryland Baltimore County, Baltimore MD.
24. Vice President Gore Al. Creating a Government That Works Better & Costs less: Report of the National Performance Review. September, 7. 1993;Government Printing Office, Washington DC.
25. Information Infrastructure Task Force. The National Information Infrastructure: Agenda for Action. Sept. 15, 1993;National Telecommunications and Information Administration, Washington DC.
26. See Power Kevin. Webmasters Take Regs Home. Government Computer News. September 23, 1996;67 the NSF/NCSA Federal World Wide Web Consortium homepage at 〈http://sky-dive.nesa.uiuc.edu/〉. Federal web administrators have organized the Federal Webmasters Information Management Working Group. The goals of this group are to educate Web administrators about policy issues and share the best practices that can he used to improve the quality of their Websites.
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32. Klobas J.E. Beyond Information Quality: Fitness for Purpose and Electronic Information Resource Use. Journal of Information Science. 21:1995;95-114.
33. McClements N., Becker C. Writing Web Page Standards. College & Research Libraries News. 57:1996;16-17.
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35. WebResults. 1996;
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37. McLachlan K. WWW CyberGuide Ratings for Web Site Design. 1996;
38. Schrock K. Kathy Schrock's Guide for Educators. 1996;
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40. J. Snyder, "Good, Bad and Ugly Pages," Internet World, 7 (4) (19996): 26-27.
41. Udell. Web Design. Byte. 21:March 3, 1996;91-94.
42. Shneiderman. Designing the User Interface: Strategies for Effective Human-Computer Interaction. 1987;Addison-Wesley, Reading, MA.
43. Fidel. Database Design for Information Retrieval. 1987;Wiley, New York, NY.