The impact of groupware: Work process automation and organizational learning

Technology Analysis and Strategic Management

Volumn 8, Issue 3, 1996, Pages 271-283

  Riggs, William M ^a   Bellinger, W Hagood ^a   Krieger, David B ^b  

^a GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

^b MCKINSEY AND COMPANY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0000993686     PISSN: 09537325     EISSN: None     Source Type: Journal    
DOI: 10.1080/09537329608524250     Document Type: Article

References (24)

1. Elizabeth Corcoran, Washington Post, 11 June 1995, p. H1.
2. Paul Romer, interviewed by Peter Robinson, reported in Forbes ASAP, 5 June 1995, p. 66.
3. Ikujiro Nonaka and Hirotake Takeuchi, The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation (Oxford, Oxford University Press, 1995).
4. Peter Senge, The Fifth Discipline: The Art and Practice of the Learning Organization (New York, Doubleday, 1990).
5. Ronald M. Baecker, Readings in Groupware and Computer-supported Cooperative Work (San Mateo, CA, Morgan Kauffman, 1993), p. xi.
6. Peter Lloyd, Groupware in the 21st Century (Westport, CT, Praeger, 1994), p. xiii.
7. Michael Hammer & James Champy, Reengineering the Corporation (New York, Harper, 1993).
8. Michael Scott-Morton, The Corporation of the 1990s (New York, Oxford University Press, 1991).
9. Peter G. Sassone, 'Office Productivity: The Impacts of Staffing, Intellectual Specialization and Technology', Technology Analysis & Strategic Management, 8, 1996, pp. 247-269.
10. Ibid.
11. Wanda J. Orlikowski, 'Evolving with Notes: Organizational Change around Groupware Technology', Working Paper 3823-95, MIT Sloan School of Management (Cambridge, MA, June 1995); Wanda J. Orlikowski & Debra C. Gash, 'Technological Frames: Making Sense of Information Technology in Organizations', ACM Transactions on Information Systems, 12, 1994, p. 174; Kazuo Okamura, Wanda Orlikowski, Masayo Fujimoto & JoAnne Yates, 'Helping CSCW Applications Succeed: The Role of Mediators in the Context of Use', in: Proceedings of the Conference on Computer-supported Cooperative Work, Chapel Hill, NC (New York, ACM/SIGCHI & SIGOIS, 1994), p. 55; Wanda J. Orlikowski, 'Learning from Notes: Organizational Issues in Groupware Implementation', in: Proceedings of the Conference on Computer-supported Cooperative work, Toronto (New York, ACM/SIGCHI & SIGOIS, 1992), p. 362.
12. Wanda J. Orlikowski, 'Evolving with Notes: Organizational Change around Groupware Technology', Working Paper 3823-95, MIT Sloan School of Management (Cambridge, MA, June 1995); Wanda J. Orlikowski & Debra C. Gash, 'Technological Frames: Making Sense of Information Technology in Organizations', ACM Transactions on Information Systems, 12, 1994, p. 174; Kazuo Okamura, Wanda Orlikowski, Masayo Fujimoto & JoAnne Yates, 'Helping CSCW Applications Succeed: The Role of Mediators in the Context of Use', in: Proceedings of the Conference on Computer-supported Cooperative Work, Chapel Hill, NC (New York, ACM/SIGCHI & SIGOIS, 1994), p. 55; Wanda J. Orlikowski, 'Learning from Notes: Organizational Issues in Groupware Implementation', in: Proceedings of the Conference on Computer-supported Cooperative work, Toronto (New York, ACM/SIGCHI & SIGOIS, 1992), p. 362.
13. Wanda J. Orlikowski, 'Evolving with Notes: Organizational Change around Groupware Technology', Working Paper 3823-95, MIT Sloan School of Management (Cambridge, MA, June 1995); Wanda J. Orlikowski & Debra C. Gash, 'Technological Frames: Making Sense of Information Technology in Organizations', ACM Transactions on Information Systems, 12, 1994, p. 174; Kazuo Okamura, Wanda Orlikowski, Masayo Fujimoto & JoAnne Yates, 'Helping CSCW Applications Succeed: The Role of Mediators in the Context of Use', in: Proceedings of the Conference on Computer-supported Cooperative Work, Chapel Hill, NC (New York, ACM/SIGCHI & SIGOIS, 1994), p. 55; Wanda J. Orlikowski, 'Learning from Notes: Organizational Issues in Groupware Implementation', in: Proceedings of the Conference on Computer-supported Cooperative work, Toronto (New York, ACM/SIGCHI & SIGOIS, 1992), p. 362.
14. Wanda J. Orlikowski, 'Evolving with Notes: Organizational Change around Groupware Technology', Working Paper 3823-95, MIT Sloan School of Management (Cambridge, MA, June 1995); Wanda J. Orlikowski & Debra C. Gash, 'Technological Frames: Making Sense of Information Technology in Organizations', ACM Transactions on Information Systems, 12, 1994, p. 174; Kazuo Okamura, Wanda Orlikowski, Masayo Fujimoto & JoAnne Yates, 'Helping CSCW Applications Succeed: The Role of Mediators in the Context of Use', in: Proceedings of the Conference on Computer-supported Cooperative Work, Chapel Hill, NC (New York, ACM/SIGCHI & SIGOIS, 1994), p. 55; Wanda J. Orlikowski, 'Learning from Notes: Organizational Issues in Groupware Implementation', in: Proceedings of the Conference on Computer-supported Cooperative work, Toronto (New York, ACM/SIGCHI & SIGOIS, 1992), p. 362.
15. Scott-Morton, op. cit., Ref. 8.
16. Christopher A. Bartlett & Sumantra Ghoshal, 'Changing the Role of Top Management: Beyond Strategy to Purpose', Harvard Business Review, November/December 1994.
17. David Kirkpatrick, 'Why Microsoft Won't Stop Lotus Notes', Fortune, 12 December 1994, p. 141.
18. Lloyd, op. cit., Ref. 6.
19. Robert Burgleman, 'Model of the Interaction of Strategic Behavior, Corporate Context and the Concept of Strategy', Academy of Management Review, 8, 1983, p. 61.
20. Op. cit., Ref. 3.
21. William H. Read, 'Managing the Knowledge-based Organization: Five Principles Every Manager Can Use', Technology Analysis & Strategic Management, 8, 1996, pp. 223-232.
22. Daniel Bell, The Coming of the Post-industrial Society (New York, Basic Books, 1968).
23. Orlikowski, op. cit., Ref. 11.
24. Ibid.