Organization of Corporate Web Pages: Publics and Functions

Public Relations Review

Volumn 26, Issue 3, 2000, Pages 327-344

  Esrock, Stuart L ^a   Leichty, Greg B ^a  

^a UNIVERSITY OF LOUISVILLE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0000760525     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0363-8111(00)00051-5     Document Type: Article

References (39)

1. W. Timothy Coombs, "The Internet as Potential Equalizer: New Leverage for Confronting Social Irresponsibility," Public Relations Review, 24 (1998), pp. 289-303.
2. Stuart L. Esrock and Greg B. Leichty, "Social Responsibility and Corporate Web Pages: Self-Presentation or Agenda Setting?" Public Relations Review 24 (1998), pp. 305-319.
3. Ken Ord, "The Fad is Over - The Next Wave is Here," Public Relations Tactics June (1997), p. 16; Lawrence Weber, "Hot New Trends in Internet Rewrites Rules of Public Relations Game," Public Relations Tactics November (1996), p. 20.
4. Ken Ord, "The Fad is Over - The Next Wave is Here," Public Relations Tactics June (1997), p. 16; Lawrence Weber, "Hot New Trends in Internet Rewrites Rules of Public Relations Game," Public Relations Tactics November (1996), p. 20.
5. Charles Steinmetz, Robert Kraut, and Alice Plummer, "The Impact of Interorganizational Networks on Buyer-Seller Relationships," Journal of Computer-Mediated Communication 3 (1995). [Online]. Available: 〈http://www.ascusc.org/jcmc/vol1/issue3/steinfld.html〉.
6. Tina Kelley, "Security Fears Still Plague Cybershopping," The New York Times (July 30, 1998), p. G5; L. Vincenti, "Clicking and Choosing Drives Web Retail," HFN: The Weekly Newspaper for the Home Furnishing Network 72 (June 22, 1998), p. 8; Ziff Davis Publishing, "Portal Page Bonanza," PC Magazine 17 (August 1998), p. 9.
7. Tina Kelley, "Security Fears Still Plague Cybershopping," The New York Times (July 30, 1998), p. G5; L. Vincenti, "Clicking and Choosing Drives Web Retail," HFN: The Weekly Newspaper for the Home Furnishing Network 72 (June 22, 1998), p. 8; Ziff Davis Publishing, "Portal Page Bonanza," PC Magazine 17 (August 1998), p. 9.
8. Tina Kelley, "Security Fears Still Plague Cybershopping," The New York Times (July 30, 1998), p. G5; L. Vincenti, "Clicking and Choosing Drives Web Retail," HFN: The Weekly Newspaper for the Home Furnishing Network 72 (June 22, 1998), p. 8; Ziff Davis Publishing, "Portal Page Bonanza," PC Magazine 17 (August 1998), p. 9.
9. Chris Lapham, "The Vision of an Accomplished Web Marketer," Computer-Mediated Communication 3 (1996). [Online]. Available: 〈http://www.december.com/cmc/mag/1996/jun/hoffman.html〉.
10. Robert L. Heath, "New Communication Technologies: An Issues Management Point of View," Public Relations Review 24 (1998), pp. 273-288.
11. Michael L. Kent and Maureen Taylor, "Building Dialogic Relationships Through the World Wide Web," Public Relation Review 24 (1998), pp. 321, 334.
12. Howard Wolinsky and Judi Wolinsky, "From Print to the Web with Roger Black," Digital Chicago (September/October 1997.). [Online]. Available: 〈http://www.digitalchgo.com/Mag/SO97black/Blackinterview.html〉.
13. Thomas J. Mickey, "Selling the Internet: A Cultural Studies Approach to Public Relations," Public Relations Review 24 (1998), pp. 335-350.
14. Jakob Nielsen, "Failure of Corporate Web Sites," Useit.com: Useable Information Technology (October 18, 1998). [Online]. Available: 〈http:///www.useit.com/alertbox/981018.html〉.
15. Vincent Flanders and Michael Willis, Web Pages That Suck: Learn Good Design by Looking at Bad Design (San Francisco: Sybex. 1998).
16. Jakob Nielsen, op. cit.
17. Donna L. Hoffman, Thomas P. Novak, and Patrali Chatterjee, "Commercial Scenarios for the Web: Opportunities and Challenges," Journal of Computer-Mediated Communication 1 (3) (1995). [Online]. Available: 〈http://www.ascusc.org/jcmc/vol1/issue3/hoffman.html〉.
18. Erving Goffman, The Presentation of Self in Everyday Life (Garden City, NY: Doubleday, 1959).
19. Dirk I. Jager, "Comments from our Chief Executive," March (2000.). [Online]. Available: 〈http://www.pg.com/rumor/ceo.html〉.
20. "Flight 261 Special Report" March (2000.). [Online]. Available: 〈http://www.alaskaair.com/Elatest.asp〉.
21. Stuart L. Esrock and Greg Leichty, op. cit.; Stuart L. Esrock and Greg B. Leichty, "Corporate World Wide Web Pages: Serving the News Media and Other Publics," Journalism and Mass Communication Quarterly 76 (1999), pp. 456-467.
22. Stuart L. Esrock and Greg Leichty, op. cit.; Stuart L. Esrock and Greg B. Leichty, "Corporate World Wide Web Pages: Serving the News Media and Other Publics," Journalism and Mass Communication Quarterly 76 (1999), pp. 456-467.
23. Stuart L. Esrock and Greg B. Leichty, op. cit., pp. 305-319.
24. Ibid., pp. 456-467.
25. Vince Flanders, "Mystery Meat Navigation," March (2000.). [Online]. Available: 〈http://www.webpagesthatsuck.com/badnavigation.html〉.
26. Janet Alexander and Marsha Ann Tatem, Web Wisdom: How to Evaluate and Create Information Quality on the Web (Mahwah, NJ: Lawrence Erlbaum, 1999).
27. Paula Lippin, "When Business and Community Cooperate," Administrative Management 42 (1981), pp. 34, 36-38, 66-72.
28. Ken Trotman, and Graham Bradley, "Associations Between Social Responsibility Disclosure and Characteristics of Companies," Accounting, Organizations & Society 6 (1981), pp. 355-362.
29. Vincent Flanders and Michael Willis, op. cit.
30. Michael L. Kent and Maureen Taylor, op. cit.
31. James E. Grunig, "Sierra Club Study Shows Who Become Activist," Public Relations Review 15 (1989), pp. 8-24.
32. Stuart L. Esrock & Greg B. Leichty, op. cit., pp. 456-467.
33. Donna L. Hoffman, Thomas P. Novak, and Patrali Chatterjee, op. cit.
34. Stuart L. Esrock and Greg B. Leichty, op. cit., pp. 305-319.
35. Ibid., pp. 456-467.
36. Ibid., pp. 305-319.
37. Michael L. Kent and Maureen Taylor, op. cit.
38. For example, this type of discussion can be accessed on the PR Forum listerv at: PRFORUM@LISTSERV.IUPUI.EDU.
39. Janet Alexander and Marsha Ann Tatem, op. cit.