Total quality management versus business process re-engineering

Total Quality Management

Volumn 8, Issue 1, 1997, Pages 33-40

  Pereira, Zulema Lopes ^a   Aspinwall, Elaine ^b  

^a UNIVERSIDADE NOVA DE LISBOA   (Portugal)

^b UNIVERSITY OF BIRMINGHAM   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0000757601     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544129710422     Document Type: Article

References (18)

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