Balancing accountability and improvement: A case study from Massachusetts

The Joint Commission journal on quality improvement

Volumn 26, Issue 5, 2000, Pages 299-312

  Smith, David P ^a   Rogers, Gina ^b   Dreyfus, Andrew ^a   Glasser, Judy ^a   Rabson, Barbra G ^b   Derbyshire, Lisa ^a  

^a Massachusetts Hospital Association   (United States)

^b MHQP   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; EPIDEMIOLOGY; HEALTH CARE ORGANIZATION; HEALTH SERVICES RESEARCH; HOSPITAL MANAGEMENT; HUMAN; LEADERSHIP; MASS MEDIUM; METHODOLOGY; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PATIENT SATISFACTION; PUBLIC RELATIONS; QUALITY CONTROL; SOCIAL BEHAVIOR; STANDARD; TOTAL QUALITY MANAGEMENT; UNITED STATES;

ADULT; BENCHMARKING; COMMUNITY-INSTITUTIONAL RELATIONS; HEALTH CARE COALITIONS; HEALTH CARE SURVEYS; HOSPITAL ADMINISTRATION; HUMANS; LEADERSHIP; MASS MEDIA; MASSACHUSETTS; MIDDLE AGED; ORGANIZATIONAL CASE STUDIES; PATIENT SATISFACTION; PATIENT-CENTERED CARE; PUBLIC RELATIONS; SOCIAL RESPONSIBILITY; TOTAL QUALITY MANAGEMENT;

EID: 0000732225     PISSN: 10703241     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1070-3241(00)26024-0     Document Type: Article

References (0)